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Call Center Specialist (part-time)As the first line of interaction between the Barnes Foundation and guests, the Specialist sets the tone for an exceptional guest experience, making the “customer centered” concept a daily reality in all interactions, decisions, and exchanges with guests. The Call Center Specialist makes the “customer centered” concept a daily reality in all interactions, decisions, and exchanges with guests. The Call Center Specialist is part of a team that is truly the face of the Barnes Foundation. They work under the direction of the Senior Director of Admissions and Retail Operations to ensure a visit to the Barnes is informative, friendly, respectful, and efficient. Established as an educational institution, the Barnes Foundation carries out its mission by promoting appreciation of the arts and horticultural science, through the preservation, presentation, and interpretation of the collections of Albert C. and Laura L. Barnes. Celebrated for its exceptional breadth, depth, and quality, the Barnes Foundation’s art collection includes works by some of the greatest European and American masters of impressionism, post-impressionist, and early modern art, as well as African sculpture, Pennsylvania German decorative arts, Native American textiles, metalwork, and more. The Foundation engages diverse audiences through its exceptional collections and related high-quality programs that reflect a broad range of periods and cultures and build on the founders’ innovative educational vision of transforming lives through the arts and horticulture. Responsibilities: Job Specific Competencies:
Skills and Knowledge:
Competitive Benefits Include: Parking and transit flexible spending accounts; 403(b) with matching contributions; Employee Assistance Program; as well as paid sick time. Please include a cover letter and an updated resume with your application, along with salary expectations. The Barnes Foundation is an Equal Opportunity Employer and we’re committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome and encouraged to apply for this position. Employees have rights under other laws including, but not limited to, the Family and Medical Leave Act and the Employee Polygraph Protection Act. We participate in E-Verify. |
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As the first point of contact to Barnes Foundation guests, the Call Center Specialist is responsible for providing superlative customer service to guests and maintaining a positive image for The Barnes Foundation through phone sales and interactions. Sales Specialists provide a best-in-class experience to every person who interacts with our institution. |
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The work of the Greater Philadelphia Cultural Alliance is made possible through the generous support of committed individuals and institutions. |