Assistant Manager, PFS Drive-In at the Navy Yard
PRIMARY DUTIES AND RESPONSIBILITIES
- Perform daily opening, closing, operational, and administrative duties
- Responsible for working in all departments and all Drive-In job functions
- Train and coaches Event Staff in their specific job functions
- Ensure that Event Staff follow the dress code
- Interact with Guests for improved service at the Drive-In and ensures that Event Staff are providing superior Customer service
- Learn and follow the policies and procedures as established in PFS’s Guidelines. Enforce these with all Event Staff fairly and consistently.
- Report all Employee relations issues to the General Manager
- Lead or attend a mandatory team discussion at the start of or during a shift
- Conduct Wellness Checks on Event Staff on a daily basis
- Regularly identify and sanitize high contact areas within the Drive-In
- Consistently ensure and promote adherence of proper social distancing guidelines
- Properly utilize Personal Protective Equipment while completing position-specific tasks
- Adapt to the frequency and scope of required cleaning tasks
- Properly address any safety or security issues
- Understand and follow local and state social distancing guidelines, and be able to disseminate that information to guests effectively
- Perform other work-related duties as assigned
SKILLS
- An energetic and friendly attitude
- Excellent customer service
- The ability to communicate (verbal and written) with all ages, genders, and personalities
- Ability to work in a team environment and independently
- Ability to take and follow direction
- Responds with a sense of urgency
- Excellent time management, organizational skills, and attention to detail
- Ability to train and lead others
- Must be able to resolve conflict
QUALIFICATIONS
- High School Diploma or GED preferred
- One year experience in guest-focused business
- Availability to work flexible hours which include evenings, weekends, and holidays
- This position requires prolonged periods of standing, walking, and repetitive motions. All applicants must be able to lift up to 50 lbs.
The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment. PFS is an Equal Opportunity Employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local legislation.
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