External Affairs Assistant

The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.

At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.

Position Description:

• Complete daily gift processing including gift entry, distribute giving reports and file gift documentation
• Generate acknowledgements and distribute for review and signature
• Provide event support including receiving RSVP’s, distributing RSVP reports, creating nametags and assisting with the registration process
• Provide day-to-day support including scheduling meetings, distribution of mail, responding to general or event related inquiries, maintaining office supply inventory, submitting invoices and expenses
• Reserve tickets for prospects and donors as needed
• Under the guidance of the External Affairs Operations Manager, complete Raiser’s Edge data standardization and clean-up projects

Position Requirements:

• High school diploma required, bachelor’s preferred
• Demonstrated one (1) year of cash handling and customer service experience
• Experience with point of sale (i.e., Galaxy, Siriusware, ACME) or relationship management software (i.e., Raiser’s Edge, Tessitura, Salesforce)
• Accuracy and great attention to detail required
• Working knowledge of Microsoft Word, Excel and Outlook
• Ability to uphold a strict level of confidentiality and discretion
• Self-driven, proactive, with an ability to work effectively and independently
• Ability to manage multiple tasks and responsibilities in a multi-faceted environment
• Strong written and verbal communication skills

Status: Full-time, 37.5 hours per week, Must be able to work occasional nights and weekends as required

Salary: $45,000 - $50,000

Benefits Information: The Franklin Institute offers a comprehensive benefits package including health, dental, and vision, 401K, life insurance and disability coverage. We also offer generous Paid Time Off, paid holidays, and numerous wellness program benefits.

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status

The work of the Greater Philadelphia Cultural Alliance is made possible through the generous support of committed individuals and institutions.