Usher

Job Description Summary

Penn Live Arts (PLA) at the University of Pennsylvania is seeking enthusiastic customer service oriented part-time Ushers to join PLA's Front of House team. Ushers play a significant role in the FOH department, offering the highest level of customer service for any patron, artist, client or visiting member of the public.

Job Description

Responsibilities of ushers include, but are not limited to:

Way finding

Ticket taking

Seating patrons

Passing out programs

Enforcing theatre/building policies

Assisting patrons with accessibility needs

Overseeing load in and load out of Rental set-up

Utilizing a 2-way radio for communication

Attend pre-event meetings and other training as assigned by the manager

Other duties as needed

In doing so, Ushers are essential to ensuring a memorable and safe theatre experience at a variety of events, from performances to lectures to receptions.

We welcome diverse audiences from around the city and internationally to our events and encourage applicants with multiple language skills to apply.

Qualified applicants have a friendly and professional demeanor, excellent customer services skills, enjoying being part of a team, and an ability to multi-task and work well under pressure.

The work of the Greater Philadelphia Cultural Alliance is made possible through the generous support of committed individuals and institutions.