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Donor Relations CoordinatorThe Donor Relations Coordinator plays a vital role in advancing the Museum’s growing Development program, supporting fundraising initiatives that drive long-term sustainability and success. Reporting to the Chief Philanthropy Officer and working closely with the Individual Giving and Major Gifts teams, this position manages a broad range of administrative and coordination functions. This role requires regular interaction with senior leadership, staff, volunteers, and donors, and calls for exceptional organizational skills, attention to detail, and a high level of professionalism. Primary Responsibilities Provide comprehensive administrative support to the Chief Philanthropy Officer (CPO), Individual Giving, and Major Gifts teams.
Chief Philanthropy Officer Support Coordinate logistics for donor visits, tours, meetings, and development events Maintain accurate and up-to-date donor records in Raiser’s Edge Track all donor and prospect interactions involving the CPO, CEO, Board members, and volunteers Manage both digital and paper filing systems for donor records Oversee calendar management, scheduling, and appointment coordination Arrange travel accommodations for regional and national engagements Prepare materials and coordinate logistics for internal and external meetings Process expense reports and perform monthly credit card reconciliations Provide exceptional customer service via phone, email, and in-person interactions Draft and distribute regular Board communications, including monthly development updates and quarterly department reports shared in advance of Board meetings Conduct prospect research and prepare detailed briefing materials for cultivation and solicitation efforts Assist with the annual Board solicitation process, including preparation of solicitation materials, pledge forms, funding menus, and tracking tool Individual Giving and Major Gifts Teams Support Execute donor solicitations, mailings, and event invitations Provide administrative and registration support for donor events and special activities Ensure timely and accurate acknowledgment of major gifts Coordinate team meetings, including scheduling, agenda preparation, and material distribution Support Moves Management processes for Major Gifts portfolios; partner with the CPO and Major Gift Officer to track prospect strategies, goals, and performance metrics within Raiser’s Edge Coordinate VIP tours for donors and prospects Represent the organization professionally with donors, volunteers, and stakeholders Maintain adherence to best practices in fundraising Perform additional duties as assigned Education Bachelor’s degree required Experience & Skills Minimum of two years of development experience in a nonprofit organization; museum or cultural institution experience preferred Familiarity with Raiser’s Edge or comparable fundraising software preferred Strong organizational skills with exceptional attention to detail Excellent written, verbal, and interpersonal communication skills Ability to manage multiple priorities and meet tight deadlines Proven ability to build and maintain positive relationships with donors, volunteers, and colleagues High level of professionalism, discretion, and confidentiality in handling sensitive information Demonstrated initiative, problem-solving ability, and capacity to work both independently and collaboratively Proficiency in Microsoft Office (Word, Excel), Asana, and reporting tools Interest in and commitment to the organization’s mission Team-oriented mindset with a collaborative and collegial approach Flexibility to work occasional evenings and weekends, including the final two weeks of December during peak fundraising season |
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The work of the Greater Philadelphia Cultural Alliance is made possible through the generous support of committed individuals and institutions. |
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