Senior IT Business Analyst

The Franklin Institute

Primary Duties and Responsibilities: 

The Senior IT Business Analyst will be responsible for:

  • Identifying and translating business functional and non-functional objects into formal business requirement documents.  Recognize and capitalize on improvement opportunities for cost-effective alignment, organizational operational effectiveness, mission fulfillment and visitor experience enhancements.
  • Produce required project analysis documentation, and will be responsible for developing, interpreting, reviewing, validating, documenting, and maintaining business and functional requirements.
  • Evaluate business requests to assess suitability and feasibility.
  • Manage multiple projects, following appropriate project management practices.
  • Develop testing plans and guidance for user acceptance testing.
  • Other projects as assigned.

Minimum Qualifications: 

Bachelor’s degree in an IT related field or equivalent industry experience.  7+ years’ experience with business analyst for full lifecycle of services.  Highly self-motivated and directed with an eagerness to learn new skill sets and apply them towards project and team success.  Exceptional written and oral communication, interviewing and facilitation, listening, and interpersonal skills.  Excellent analytical and creative problem-solving skills.  Understanding of Point of Sale and transactional systems.  Ability to work independently or in a team environment and meet project deliverables and deadlines.  Advanced skills in Microsoft MS Office Suite required, and knowledge of Office 365 applications like OneDrive for Business, SharePoint, Groups and Planner.  

Full-time, Monday-Friday, 37.5 hours per week

To Apply

We offer competitive salary and benefits. Send cover letter and resume with salary requirements to: THE FRANKLIN INSTITUTE, Human Resources Department, 222 N. 20th St., Phila, PA  19103, email: or fax 215-448-1121.  EOE.