Visitor Services Associate

Arch Street Meeting House Preservation Trust (ASMHPT) seeks a Visitor Services Associate to provide visitor services and operations assistance at Arch Street Meeting House.

This is a weekend seasonal (roughly 12 hours per week) hourly and nonexempt position. This position reports to the Education & Museum Manager of ASMHPT. Pay rate is $20.00/hr. This is a seasonal position with in-person hours on Saturday and remote hours on weekdays to maintain email correspondence ahead of Saturdays.

Schedule: Generally, Saturdays 9:30 AM to 4:30 PM (with an unpaid lunch break), with flexibility needed on Saturday evenings based on operating schedule. Roughly additional 5 hours of remote work per week.

About the Organization

Arch Street Meeting House Preservation Trust oversees the preservation, operation, and educational programs at Arch Street Meeting House, a National Historic Landmark building in Old City, Philadelphia. For more information, visit www.HistoricASMH.org .

Responsibilities:

Assist rental groups with property access and building systems, enforcing site protocols, answering questions throughout rental period including setup and breakdown responsibilities.

Show the property to potential renters and coordinate follow-up and next steps with the Education & Museum Manager via email.

As the face of the museum on Saturdays, greet all visitors, individuals and groups, when they arrive at the meetinghouse and respond to inquiries related to the building's history.

Process visitor entry fee transactions and gift shop sales.

Assist with special programs as assigned.

Other duties as assigned.

Required Qualifications:

A GED, bachelor’s degree or demonstrated professional experience.

Organization, time management, problem solving, and decision-making skills.

Front-line customer service experience, including working with a POS system and engaging face-to-face with the general public.

Excellent written, verbal, and interpersonal communications skills, including experience working with individuals from diverse cultural and economic backgrounds.

Ability to work independently and as part of a team.

Preferred Qualifications:

Experience working with field trips, schools or students.

Familiarity with Microsoft Office suite.

Catering, restaurant or other service industry experience.

All staff members at ASMHPT work in a collaborative manner. In that context, all are expected to be flexible, collegial, and willing to accept a variety of assignments. ASMHPT & PYM are EOEs; diverse candidates are encouraged to apply. All staff members must be Committed to the principals of Equity and Inclusion and to the ASMHPT/PYM staff vision to become an anti-oppression organization.