Theater

Position Title: Costume Supervisor 

Department: Production 

Classification: Full-Time Non-Exempt, 40 hours/week, 10 Month Position 

Reports to: Production Manager 

Location: On-Site 

About the Arden 

Department: Audience Experience
Reports to: Senior Guest Services Manager

Summary:

Department:    Security
Reports to:      Security Supervisor
Status:             Non-exempt
 

Summary:

This position is responsible for protecting, safeguarding, and securing assets, staff, patrons, and all visitors at Ensemble Arts Philly while under the direct supervision of a Security Supervisor or Security Manager. The officer also engages with the public, artists, staff, and guests, supporting their experiences and meeting their objectives through customer service at a high level.

Essential Functions:

Brief Job Overview/Summary

Under the supervision of the Director of the Stockton University Performing Arts Center (SUPAC), the Technical Coordinator oversees technical aspects of the Theater Program within the School of Arts and Humanities (ARHU) as assigned. This position works collaboratively with other Technical Coordinators to organize assigned work, develop appropriate methods for meeting goals and objectives, and design and implement improvements to support the diverse needs of the SUPAC, including mainstage performances, performing arts programs, educational programs, outreach initiatives, university events, and venue rentals. The Technical Coordinator may work in venues such as the Performing Arts Center, Experimental Theater, Campus Center Theater, and Alton Auditorium.

The Technical Director is responsible for supervising all technical needs for shows presented by
FringeArts on and off site. The Technical Director works closely with all production team
members and reports directly to FringeArts’ Director of Production.

The Assistant Production Manager is responsible for assisting FringeArts’ Director of Production
and other Production and Front of House staff with ensuring smooth operations for shows
presented by FringeArts on and off site. The Assistant Production Manager works closely with
all production team members and reports directly to FringeArts’ Director of Production.

Department: IT

Reports to: Vice President, Information Technology

Summary:

A Tessitura CRM system is designed to fully integrate all aspects of an arts organization into one database, including ticketing, fundraising, memberships, marketing, reporting, customer relationship management, and web functionality.  The Tessitura Application Manager must work across all functions ensuring that cross-functional departments are represented and supported.

Position Summary 

The Wilma Theater is seeking an enthusiastic, personable and customer-focused Audience Engagement Manager to ensure our patrons enjoy exceptional experiences both in-person and online. This dynamic role combines front-of-house management and digital content creation, making it ideal for someone passionate about theater and audience engagement. This person should have a detailed view of our customers’ experience from every angle and how we can improve it. 

Position Summary

The Ticketing and Data Associate (Tessitura) reports to the Audience Engagement Manager and Marketing and Design Manager.  

The Ticketing and Data Associate is responsible for providing excellent customer service to The Wilma Theater’s guests and is the in-house Tessitura expert in Marketing and Front of House assisting the Marketing Department with list-building, reporting and other tasks that support outreach to our base of current, past, and potential patrons. 

Responsibilities 

In Tessitura:  

Title: Audience Engagement Associate

Commitment: 32 hours/week

Compensation:  $32,500/year +  Benefit Options

Job Reports to: Associate Director of Strategic Engagement