The Group Sales Associate is responsible for selling museum offerings that include, but are not limited to, group tickets, education programs, and guided tours to a broad set of group markets. The Group Sales Associate is responsible for other duties including, but not limited to, taking incoming calls and emails from groups interested in visiting the museum, processing group payments, upselling all museum offerings, including the Constitutional Ambassadors program, researching new group outlets, and managing group feedback. The Group Sales Associate plays a crucial role in the development, expansion, and maintenance of the Center’s group sales database, looks for new tactics and channels to reach customers, and tracks and reports on sales, while providing excellent customer service at all times.