Event Specialist

Hours: Full time, non-exempt. Days and hours vary with events calendar; weekend and evening hours required.

Description: The Event Specialist is responsible for ensuring that rentals of museum facilities are executed in a superlative, safe and well managed way. This is achieved by providing extraordinary customer service for renters and their guests while also ensuring the safety of attendees and the museum’s resources.  The Event Specialist will serve as the point person for all events beginning with set up, continuing through the event itself and ending as the last person to leave the building following clean-up. During events, the ES will actively monitor all components to ensure adherence to ISM rental policies.  This position will also entail a high degree of accuracy in the ordering and inventory of liquor.

Qualifications:

• Experience in at least one or more of the following: Hospitality, Hotel, Events, Catering, Food & Beverage, Restaurant
• Preferred associates or bachelor’s degree in hospitality, hotel, catering or guest services.
• Dedicated to providing an extraordinary, high-level of customer service and experiences
• Enjoy working in a fast-paced environment
• Flexible with the ability to prioritize and change direction in mid-project.
• Problem solver
• Detail oriented with a tremendously positive attitude toward life, the Museum, clients and colleagues, and all guests and in all ways of communicating including: in-person, e-mail and phone
• Comfortable interfacing clients, vendors and visitors in an effective and engaging manner

Duties:

• Present the Museum and rental facilities to potential clients.
• Create proposals for potential clients when requested.
• Coordinate with museum schedules for the use of spaces. A priority is always given for museum events and the needs of the ticketed public coming to our exhibitions and attending our programs.
• Direct oversight of vendors before, during and after events
• Coordinate with Museum staff, catering staff, and other vendors to ensure quality event preparation, production and wrap up.
• Actively ensure enters and guests comply with all policies and procedures of the Museum.
• Work with Director of Hospitality to create strategies for increasing revenue and booking opportunities.
• Purchase, inventory and secure all liquor for events.
• Walk through with client/vendors before each event to ensure Museum standards are being adhered to.
• Serve as a representative for the Museum both internally and externally.
• Provide superior customer service to every visitor and maintain a positive attitude toward colleagues.
• Other duties as assigned.

The Independence Seaport Museum is an Equal Opportunity Employer that values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged in our mission. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.