Part time Sales Associates

Sales Associates are frontline ambassadors of the Museum of the American Revolution and play a vital role in shaping the visitor’s experience with the institution and their lasting impression. Associates provide warm, helpful, and inclusive service while supporting retail sales goals and sharing mission-aligned product information in the Museum Shop. This position reports to the Museum Store Manager.

Primary Responsibilities:

Greet and assist visitors in a friendly and professional manner 

Operate POS systems accurately and efficiently to complete transactions 

Share product information connected to the Museum’s stories and Revolutionary themes and answer questions about the Museum 

Maintain a clean, organized, and accessible sales floor 

Follow visual merchandising guidelines to ensure attractive displays 

Sell Museum memberships and enter customer information into the system 

Assist with restocking, pricing, and inventory tasks 

Assist with store events and demonstrations 

Support store operations with special focus during peak visitation and special programs 

Support learning through thoughtful, accurate product storytelling with knowledge of the Museum’s mission, collections, and current programming 

Contribute to a positive, inclusive, and engaging retail environment 

Other duties as assigned

Qualifications 

Customer service or retail experience preferred, especially in a museum or cultural institution setting 

Strong communication and interpersonal skills, and a commitment to exceptional customer service 

Interest in history, education, museums, or public engagement 

Availability to work weekends and some evenings and holidays 

Photography, design, visual merchandising, or events experience a plus 

This position is part-time and on site.  The salary is $17.00 an hour.