We’re looking for a competent, friendly shoppe associate to join our award-winning shoppe in Ardmore, PA. The right candidate will join a fast-paced, creative and detail oriented environment and may contribute to the marketing, promotion, ecommerce and giving back components of the business. You must possess a proactive, can-do attitude; care about quality, exceeding expectations, and the desire to learn something new every day. To learn more, please visit our website.

Primary Function:  The Group Sales Coordinator is responsible for the development and marketing of a robust group sales tour program at the Barnes Foundation and at Calder Gardens. Duties include growing a diversified pool of tourism industry and group tour networks with an eye toward premier pricing opportunities, oversees the group inquiry and booking process as well as the onsite experience, stewarding group leaders to promote repeat visitation. This position also establishes and maintains relationships with peer cultural institutions, group sales vendors, hospitality and conference venues, and tourism organizations to position the Barnes and Calder Gardens as compelling destinations for a wide range of audiences.  The coordinator is responsible for forecasting and achieving budgeted revenue goals from group visitation and developing new group tour and other admissions-related business opportunities. In addition, this position works with the Director of Dining and Events and the Foundation’s food service provider to design food service offerings for groups who visit the Foundation.   This position works closely with the events, sales, and GPS management teams.

Primary Function: The Membership Coordinator supports the membership program in acquiring, renewing, upgrading and stewarding members at all levels. The coordinator is responsible for communicating with members, and providing customer service including payments, exclusive programs and tours, and other stewardship opportunities. The coordinator will work closely with the Director of Membership and Senior Membership Coordinator to launch the membership benefits at Calder Gardens in 2026 and support the existing member benefits program at the Barnes.  

The Assistant Director of Group Sales will oversee strategy, planning, and execution of The Franklin Institute’s Contact Center, with a primary focus on Group Sales. This position will lead the daily operation of the Contact Center, which is TFI’s hub for guest communication and advance ticket sales, as well as managing and reporting the Admission Department’s funds. This is a critical role at The Franklin Institute that establishes the TFI customer experience by creating a culture of best-in-class pre- and post-visit service.

Job Description Summary

Penn Live Arts (PLA) at the University of Pennsylvania is seeking enthusiastic customer service oriented part-time Ushers to join PLA's Front of House team. Ushers play a significant role in the FOH department, offering the highest level of customer service for any patron, artist, client or visiting member of the public.

Job Description

Responsibilities of ushers include, but are not limited to:

Way finding

Ticket taking

Seating patrons

Passing out programs

Enforcing theatre/building policies

Position Title:    Program Manager, Cultural Arts

Reports to:     Director, CPS Day Program

FSLA status:     Non-Exempt

Summary

The Program Manager of Cultural Arts is responsible for supporting the mission of SpArc Services by working alongside the program manager and director, CPS Day Program to develop and manage all aspects of the cultural arts programming, including successful implementation of community events, expanding partnerships, and enhanced programming.

We’re looking for a competent, friendly shoppe associate to join our award-winning shoppe in Ardmore, PA. The right candidate will join a fast-paced, creative and detail oriented environment and may contribute to the marketing, promotion, ecommerce and giving back components of the business. You must possess a proactive, can-do attitude; care about quality, exceeding expectations, and the desire to learn something new every day. To learn more, please visit our website.

Visitor Experience Assistants (VEAs) welcome visitors to the Museum and engage with children and families in the exhibits, facilitating positive play-based learning experiences. VEAs provide customer service throughout the Museum floor through their knowledge of daily programming, Museum exhibits, ticketing/membership offerings, and wayfinding. VEAs take the lead in engaging with visitors in the Food & Family exhibit and Carousel operations and providing age-appropriate exhibit engagement opportunities that create memorable experiences for children and their families.

Position Summary

The Ticketing and Data Associate (Tessitura) reports to the Audience Engagement Manager and Marketing and Design Manager.  

The Ticketing and Data Associate is responsible for providing excellent customer service to The Wilma Theater’s guests and is the in-house Tessitura expert in Marketing and Front of House assisting the Marketing Department with list-building, reporting and other tasks that support outreach to our base of current, past, and potential patrons. 

Responsibilities 

In Tessitura:  

Penn Live Arts (PLA) at the University of Pennsylvania is seeking an enthusiastic customer service oriented part-time House Manager to join PLA’s Guest Services team. House Managers perform a wide variety of duties to help ensure that our Audiences, Patrons, Artists and Clients enjoy a safe, relaxed and pleasant experience during all events.