Position Summary

The Ticketing and Data Associate (Tessitura) reports to the Audience Engagement Manager and Marketing and Design Manager.  

The Ticketing and Data Associate is responsible for providing excellent customer service to The Wilma Theater’s guests and is the in-house Tessitura expert in Marketing and Front of House assisting the Marketing Department with list-building, reporting and other tasks that support outreach to our base of current, past, and potential patrons. 

Responsibilities 

In Tessitura:  

Penn Live Arts (PLA) at the University of Pennsylvania is seeking an enthusiastic customer service oriented part-time House Manager to join PLA’s Guest Services team. House Managers perform a wide variety of duties to help ensure that our Audiences, Patrons, Artists and Clients enjoy a safe, relaxed and pleasant experience during all events.

The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.

The Greater Philadelphia Cultural Alliance seeks several surveyors to assist with surveying of performing arts audiences from November 2024 to March 2025.

OVERVIEW

Predominantly inward-focusing position on the Ticketing Services team.  Primary focuses include managing Ticketing Services staff, assisting interdepartmentally and providing partial weekend coverage.

ESSENTIAL JOB FUNCTIONS

Management

Penn Live Arts (PLA) at the University of Pennsylvania is seeking enthusiastic customer service oriented part-time Ushers to join PLA's Front of House team.

Ushers play a significant role in the FOH department, offering the highest level of customer service for any patron, artist, client or visiting member of the public.

Responsibilities of ushers include, but are not limited to:

Studio School Front Desk Associate & Registrar 

Job Type: Part-time, Paid

The Abington Art Center seeks a charismatic person to assist at the Studio School front desk. The person will need to be adaptable and good at problem solving. An artistic background is preferred but not required. Candidate must be an ambassador for Abington Art Center and able to become familiar with our organizational offerings. Strong customer service and communication skills are essential. The ideal candidate will be detail oriented, have strong organizational skills, technological proficiency and familiarity with databases. The Studio School Registrar will work 20 hours per week, times to be determined based on prospective employee schedule.

ABOUT US: With a founding mandate to “lessen human misery,” The College of Physicians of Philadelphia has worked to improve the lives of individuals, communities, and society by challenging our understanding of health and well-being since its founding in 1787. Today, the College is committed to its mission to advance the cause of health while upholding the ideals and heritage of medicine.

The Greater Philadelphia Cultural Alliance seeks several surveyors to assist with surveying of arts and culture audiences through May 2023.

Surveyors will help to gather key data points (how much audiences spend, why they’re attending events, demographic information etc.) from audiences at arts and culture events in Greater Philadelphia. Data collected throughout this year will play an essential role in a nationwide research effort led by Americans for the Arts. Arts and culture organizations depend on that research, which is only possible through the work of the surveyors, to inform programming, operations, and most importantly, to secure funding for the vital work that they do.

Eastern State Penitentiary Historic Site (ESPHS) seeks outgoing, engaging and passionate people for the position of Night Tours Educator. This position greets and directs visitors and supports hands-on programming that encourages reflection on the penitentiary's history and legacy of criminal justice reform. Activities and tours aim to prompt conversation on issues of justice today.