The Retail Operations Manager ensures the smooth, behind-the-scenes functioning of the Museum Store in support of a positive visitor experience. This role focuses on operational excellence—inventory, systems, logistics, and daily readiness—allowing frontline staff to focus on sales, service, and engagement. This position reports the Museum Store Manager.
Primary Responsibilities:
Lead the operational aspects of the Museum’s store and stockroom, including stock management, inbound/outbound functions, technical systems, and shipping