Fiscal Sponsorship Account Manager

Position Overview

CultureWorks serves as the nonprofit home to 90+ fiscally sponsored projects across the cultural, heritage, and social impact sectors, reflecting Philadelphia’s diverse cultural community. The Fiscal Sponsorship Account Manager serves a primary point of contact and administrative support for our portfolio of projects, handling crucial functions in bookkeeping, contract management, insurances, employee onboarding, fundraising support, legal/nonprofit compliance, and more. The Fiscal Sponsorship Account Manager must provide timely, accurate, and detailed administrative support for projects, with high-quality customer service, a priority on relationship-building, and a deep commitment to equity and inclusion.

The Fiscal Sponsorship Account Manager is part of a staff team that works collaboratively to problem-solve and respond to project needs as they come up, and shares responsibility for the well-being of the entire fiscal sponsorship portfolio. 

Reports to: Co-Executive Director, Membership + Development Strategy 

Hours/Status: Full-time, exempt

Salary: $65,000 annually plus benefits 

Location: Hybrid, at least 2 days on-site 

Anticipated Start Date: January 2026

About CultureWorks

Since our founding in 2010, CultureWorks Greater Philadelphia has supported hundreds of arts, culture, heritage, and social impact initiatives — the visionaries who shape Philadelphia’s thriving cultural landscape.

We offer equitable access to management resources, including a full-service fiscal sponsorship program, a creativity-centered co-working space in Center City, and workshops and events dedicated to strengthening community-rooted organizations.

Our services are tailored for artists, social entrepreneurs, and creative small businesses who create immense value in our communities, but who may not otherwise have the capacity to manage their own nonprofit organization.

Through our charitable trust, CultureTrust Greater Philadelphia, we partner with 90+ fiscally sponsored projects to optimize their operations so they can grow and sustain their programming.

Position Roles & Responsibilities

The Fiscal Sponsorship Account Manager provides full-service support for our portfolio of 90 fiscally sponsored projects, across a range of budget sizes, activity levels, and disciplines. 

Customer Service (tied in with all areas below)

• Serve as a primary point of contact for projects and maintain regular, proactive communications with warmth and care. 
• Participate in weekly team meetings and staff one-on-ones, schedule project check-ins, and respond to emails and support tickets in a timely manner.
• Develop a thorough understanding of the Fiscal Sponsorship Manual, policies/procedures, and tools/platforms (e.g. Sage Intacct, Notion, Airslate, etc.), and support project directors in successfully managing their operations.
• Maintain positive relationships with foundations, programming partners, and institutions relevant to the fiscal sponsorship portfolio.
• Foster a member-driven culture of collaboration, innovation, and excellence in service delivery, and encourage feedback and participation from members.

Bookkeeping & Financial Management (50%)

• Lead the weekly Accounts Payable review process for all projects (via Sage Intacct).
• Support the Finance Directors as needed with Accounts Receivable, PEX card management, and other routine finance tasks.
• Monitor projects’ account balances, prepare financial reports, and maintain financial documentation.
• Support accurate and timely monthly, quarterly, and year-end close processes, as well as the annual audit, 990, and other compliance processes.
• Implement internal controls and financial and risk management procedures to support accurate books and a clean audit report.

Contract Management & Insurances (20%)

• Ensure all project paperwork is processed, executed, and managed properly. Maintain project files in the shared drive and via all appropriate tracking mechanisms.
• Conduct a first-pass review of contracts/agreements and prepare them in a weekly batch for signing by the Co-Executive Director. 
• Serve as the intermediary between project directors and our insurance broker, including adding/updating liability insurances and submitting COI requests.

Fundraising Support (15%)

• Ensure projects have the tools and information needed to carry out their own fundraising efforts, such as providing financial reports or documents needed for grant applications, helping projects set up online giving platforms, and responding to questions.
• Record grants and/or reports in the appropriate tracking systems, and remind project directors about upcoming due dates.
• Prepare and send the monthly batch of donor acknowledgement letters.

General Administrative Support (15%)

• Provide administrative support for intake processes and participate in the onboarding of new projects. Manage the exit process for any projects going dormant or closing out.
• Lead the annual recertification process.
• Collaborate with the staff team to plan and implement activities that support fiscally sponsored projects, including networking events, workshops, training materials, and the Member Summit.
• Ensure project directors have the information and onboarding materials they need when hiring new employees.
• Ensure projects remain compliant with business / nonprofit regulations, and communicate with projects regarding any issues that may arise.
• In collaboration with the Co-Executive Directors, support projects in accessing legal counsel as needed.

Other duties as assigned.

Skills & Experience

• 5+ years’ experience in nonprofit administration, with general knowledge of fiscal sponsorship, nonprofit finances, operations, and fundraising.
• Substantive training and experience in bookkeeping and/or nonprofit accounting.
• Excellent customer service and communication skills; able to clearly communicate complex information to others with warmth and care.
• Highly detail-oriented and organized; able to learn quickly and complete a wide range of tasks with an exceptional degree of accuracy and timeliness.
• Able to handle confidential information in a discreet, professional manner.
• Proactive problem-solving and healthy conflict management skills.
• Self-motivated and able to work independently, while also collaborating with a team.
• Proficiency in workplace technologies, including Google workspace, Microsoft Office, online payment platforms, CRMs, databases, accounting software, etc. Familiarity with Sage Intacct is a plus.
• Comfortable utilizing AI technology when appropriate to support smooth operations, while maintaining strong critical thinking and discernment. An entrepreneurial/start up background is a plus.
• Deep familiarity with Philadelphia’s arts, culture, heritage, and social impact sectors, including an understanding of the city’s historical context.

Compensation

This is a full-time exempt position, averaging 35-40 hours/week. Weekly hours may be flexible as long as there’s consistent availability during standard business hours (Monday-Friday, 10am-5pm), as well as availability for occasional evening/weekend events. This is a hybrid position, with at least 2 business days in the office each week.

The annual salary is $65,000, paid monthly. CultureWorks offers a competitive benefits package, including unlimited PTO; health, vision, dental, and disability plans; a wellness stipend; and other benefits as outlined in the employee handbook. 

To Apply

Please submit a cover letter describing your interest in this role along with a resume detailing your relevant work experience. Send your cover letter and resume to jointheteam@cultureworksphila.org by November 30. 

The application process will involve three rounds: an initial screening call, an in-depth interview with the Co-Executive Directors, and a final round interview with the full fiscal sponsorship team. We anticipate an early January start date.

No unsolicited phone calls or visits, please.